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Privacy Policy

Starast LTD is committed to protecting the privacy and security of those with whom we interact. We recognize the need to protect your personal information which we process when provided by you, in accordance with the General Data Protection Regulation (GDPR) 2018, the Data Protection Act 2018 and any other applicable privacy laws.

Starast LTD is responsible for the data we collect and process for our own purposes and is committed to maintaining the security and privacy of the personal data we process, whether through our website or through our interactions with suppliers, our community or industry partners.

Personal Information and what personal information Starast LTD collects about you

Purposes of this Data

For the purposes of this Data Protection and Privacy Statement document, “Personal Information” consists of any information that relates to you and/or information from which you can be identified, directly or indirectly. For example, information which identifies you may consist of your name, email address, postal address, telephone number, photographs, location data or one or more factors specific to your physical, economic, cultural or social identity. When we combine other information (i.e. information that does not, on its own, identify you) with Personal Information, we treat the combined information as Personal Information.

Information given by you will be received by Starast LTD. We will treat all information given by you in confidence and in accordance with the UK GDPR, tailored by the Data Protection Act 2018. We will not disclose this information to any third parties except:

  • Where required or permitted by law; or

  • Where your consent has been received.

You may submit personal information about yourself (for example your name, email address, telephone number, etc.) in order to receive or use our services. When we collect this information, we will only do so over a secure connection. All your information will be protected and used by Starast LTD only.

Data Collected

We use different methods to collect data from and about you, including:

Personal Information directly provided by you

You may provide us with personal information such as your contact information, identification details and financial data (such as your name, home address, telephone number and bank account information) by filling in forms or corresponding with us by phone, email, post or otherwise.

Surveillance

We may capture photographs or video images of you by way of CCTV in operation throughout Starast LTD controlled sites and offices.

Starast LTD recognizes that ease of access to its sites is essential to the business, allowing its customers to access our services efficiently while ensuring the safety and security of everyone on our premises. Therefore, Starast LTD shall ensure that all persons entering our premises are accounted for from both a safety and security perspective.

How do we use your personal information?

We may use the Personal Information we collect for:

  • Analysis purposes

  • Customer support

  • Service improvement

  • General business purposes

  • Carrying out our legal obligations

  • Prevention of accidents on Starast LTD controlled premises

  • Training and quality purposes

  • Internal compliance monitoring

  • Internal record keeping in compliance with GDPR

The law allows us to use your Personal Information where:

  • It is necessary for our legitimate business interests;

  • We need to comply with a legal obligation; or

  • We need to protect your vital interests, for example in a medical emergency.

How do we ensure the security of your personal information and who do we disclose your information to?

We only use your Personal Information for our internal business purposes. We do not sell your Personal Information to third parties.

However, we may disclose your information to service providers, email support services, regulators, legal advisers, accountants, auditors and other trusted professional advisers where necessary to operate our business or comply with legal obligations.

We have implemented appropriate physical, electronic and technical safeguards to protect your Personal Information. Access to your data is limited to employees and authorised persons who have a legitimate business need to access it, and they are bound by confidentiality obligations.

How long do we store your personal information?

We retain the data we collect for a maximum period of 12 months in order to maintain records of enquiries, communications and services provided unless a longer retention period is required by law.

Your rights in relation to your data

Under Data Protection Law you have several rights regarding your personal data. You can exercise these rights by emailing info@starast.co.uk or writing to:

Starast LTD
1 Atherstone Road Luton LU4 8QU United Kingdom

You have the following rights:

  • The right to be informed

  • The right of access

  • The right to rectification

  • The right to erasure

  • The right to restrict processing

  • The right to data portability

  • The right to object to processing

If you wish to exercise any of these rights, you can:

  • Complete a Subject Access Request.

  • Contact Starast LTD’s Data Protection Officer via email at info@starast.co.uk.

  • Contact Starast LTD’s Data Protection Officer by post:

Data Protection Officer
Name: Starast LTD

Registration Reference: ZC199505

Address: 1 Atherstone Road Luton LU4 8QU United Kingdom

We may ask you to provide proof of identity before disclosing any personal information to ensure that data is only released to the correct individual.

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Postal Address:
Information Commissioner’s Office
Wycliffe House Water Lane Wilmslow Cheshire SK9 5AF

Email: casework@ico.org.uk

Online Form: https://ico.org.uk/global/contact-us/email/

Telephone: 0303 123 1113